MarineLancer Cancellation & Refund Policy

Project Cancellation

Clients or Freelancers may cancel a project by mutual agreement at any time. If work has not commenced, cancellation is generally permitted without penalty.

Refunds

Refund requests will be reviewed on a case-by-case basis. Refund eligibility depends on factors including project status, work completed, communications between the parties, and any supporting evidence provided.

Refunds are generally not available for:

• Services already completed or delivered.
• Subscription or promotional services.
• Platform fees, unless required by law.

Disputes

If a disagreement arises, both parties should first attempt to resolve the matter directly. Where appropriate, MarineLancer may review available communications and supporting documentation to help facilitate a fair resolution. MarineLancer's decision regarding platform-related refunds shall be final.

Fraud and Abuse

MarineLancer reserves the right to deny refund requests involving fraudulent activity, misuse of the Platform, chargeback abuse, or violations of our Terms of Service.

Processing Time

Approved refunds, where applicable, will be processed to the original payment method within a reasonable period, subject to payment provider processing times.

Policy Updates

MarineLancer may modify this Policy at any time. Updates become effective upon publication on the Platform.

Contact

For cancellation or refund inquiries, please contact support@marinelancer.com.